“We had a great experience with Craftsmen, and would highly recommend them. From the very first time they stopped to look at our house and give an estimate, they were prompt, extremely helpful, and not pushy at all. I felt like they provided thorough and honest information about options and recommendations. When it came time to do the work, they showed up when they said they would and the finished product is great. Our neighbors (who are retired, so are home during the day) said the crew was polite, efficient, and seemed very thorough – now our neighbors are thinking of hiring them! The BEST part about working with Craftsmen is how great they were at communicating with us (big shout-out to Joni)! This was the best level of communication I have ever had with any home service provider. They were really friendly and kept us updated about exactly what they needed from us and when, what we should expect, the timing and status of the project, etc. We had a few small follow-up items, and they made sure they were taken care of promptly. I really appreciate how much work they must put into not only their services but also taking care of their customers.”
BBB Review (6/13/2018)