Our Customers Love Us!
We are known for providing award-winning service. With over 1,100 positive reviews on Angie’s List and a 100% approval rating on GuildQuality, it is clear that we provide great service that is prompt, consistent, and dedicated. Our staff will stop at nothing to ensure your complete satisfaction.
But don’t take our word for it, please watch the videos below and see what our customers have to say.
They were right there for me every step of the way … I felt like they were family, that I could always ask them a question…
Kevin & Kristen's
The crew that came out here was phenomenal… we had no issues with debris or roofing nails…
They really went the extra mile and saw to it that the last detail was taken care of…
Brian & Sharon's
We felt like we could trust them, they had high quality craftsmen doing the work. We were amazed.
More Customer Reviews
I had Craftsmen Home Improvements install 14 replacement windows in my home. They were mostly the wood finish with a few of the white in some of the rooms. The staff from Craftsmen were top notch - I met with Eric for the estimate which he provided within a few days. He also answered all my questions and drew up a number of options for me to consider. I had the wood stained by the folks at Craftsmen. Kim came to my house to pick out the stain and it was an excellent match to the original wood. She has been very helpful in communicating with me every step of the way. I can't say enough about the great work the installers did when the windows were ready. They were very intent in getting them in perfectly and making sure we were happy with the result. I've never had a person come to my house for one thing and do more than they came for. These guys did just that -- as they found loose doorknobs or other minor issues they fixed them. I was so pleased with the work this company did!
Craftsmen Home Improvements replaced our storm damaged roof. Owner Dan B. was quick in response to our inquiry. A sales representative for CHI, Tim J, was here for the roof inspection and was available throughout the process. He helped me to understand the details required for our insurance and took care of applying with the city for the needed documents. When the roofing team arrived, they were careful to protect the flowers and landscaping around the edges of our home, covering them with tarps. The team was timely, quick, efficient and respectful.
CHI is very family orientated and understands the needs of families. Their extra care checking and double checking for rogue nails went above and beyond for the little bare feet in our home and in the edges of our neighbors lawn. It shows they care about the details and our home looks excellent too!
Thank you, Dan, Tim and CHI team!
Overall a great experience. We had 5 windows installed. Our sales person was very knowledgable. The follow up was quick, service was on time and professional. I have no complaints and will use Craftsman to install the next set of windows we do in the house.
Representative promptly visited the house in late February, immediately diagnosed why the roof was leaking and recommended replacing all the shingles. Started the job less than a week later, when weather permitted (i.e. snow had melted). The crew was very polite and considerate, answered all my questions, and very efficiently stripped off the old shingles and replaced with high quality replacement shingles that look a thousand times better. Crew came back two additional times to finish the roof because the job was interrupted by weather and the need to rebuild the chimney. Each time I received courtesy calls from the coordinator telling me when the crew would arrive. The crew left the lawn spotless after each visit.
This workers for this business are superbly skilled, very courteous and extremely conscientious. The cost was very reasonable. I would recommend (and in fact have recommended) them with enthusiasm to friends and co-workers for any roofing job .
Definitely a 5 star experience! From beginning to end they were professional! The work completed was 5 star as well. The new roof was done in the winter and they said they'd come back in the spring to do a second clean-up after the snow had melted. That's going the extra mile for the customer! Great communication through out the process...from everyone in the company. We will definitely use Craftsman Home Improvements again and I HIGHLY recommend!
We had a completely positive experience with Craftsmen. From the first meeting with Erik who explained the process completely to the workers who installed our siding, windows, attic insulation and roof, we could not have been happier with the results. Throughout the entire process Dan, Tim, Jim, Maria, and Kim all provided expert service and advice. I was most impressed by the extra services they performed, above what was contracted and at no extra cost. A very high class operation that has my highest recommendation.
Craftsmen did a tear-off and re-roof, plus new trim and fascia due to hail damage. Jim Kosloski was the Rep who came out to give us an estimate. He was excellent in his knowledge and helpfulness. I originally had another company in mind to do the work, but was so impressed with Jim that I chose Craftsmen for the job. He worked with the insurance company to have all costs covered. The Customer Service was superior in all ways. Jim was always available for questions. We were kept advised of the scheduling and always knew what to expect.
The work crew was professional and really worked well together. There were 2 Foremen on-site. I spoke with Matt a few times during the day and he gladly answered my questions and kept me informed. We had some rotting wood on the door frame around our garage service door and they replaced that at no charge. Cleanup was phenomenal - they even canvassed our neighbors' yards to pick up any stray debris. We also had a bath fan installed and the electrician that they used, Troy from Live Wire Electrical, did a wonderful job and included a few extras to ensure that the job looked aesthetically pleasing.
This company is top notch. They just took care of everything so there was no stress involved.
I highly recommend Craftsmen. Again, their work and customer service is superior.
Our experience with Craftsmen Home Improvements, Inc (CHI) was wonderful. This was the largest home improvement project my wife and I have ever done. We spent considerable time researching and vetting multiple companies in advance of making a decision to move forward with one.
Our project consisted of multiple components including new siding (James Hardie), four replacement windows (Marvin), new fascia, soffits, gutters and window trim. Every step of the way from the initial consultation through the project completion we felt like a valued customer.
Any concerns or questions we had were immediately addressed leaving us at ease. CHI’s pricing and quote was competitive and fair. The onsite crews including the foreman’s were extremely professional and polite. They did a great job minimizing any impact we or our neighbors experienced during the actual work.
The CHI crew also did a fantastic job cleaning up the job site at the end of each day. Our house looks brand new and we’ve received many compliments from family, friends and neighbors. We couldn’t be happier or more pleased with our decision to utilize CHI for our home improvement project.
We would recommend CHI to anyone looking to do a new siding, windows, trim or gutters project.
This is our second experience with Craftsmen and we would give them 100 stars if we could!
We had hail damage to our home in 2013. It was a daunting experience of selecting the right contractor, hoping they would live up to their promises and also be able to meet our expectations (and our expectations run HIGH!). We selected Craftsmen based on their stellar reviews but I was still nervous. Sometimes I feel like we choose a 5-star company and end up getting an entirely different experience than everyone else. With the first window install, I worried myself sick thinking something would go wrong. In 2015 we needed a new roof and additional windows and I didn’t give it a second thought about who to call.
Craftsmen understands true dedication to customer service. From the first contact phone call to the installers, the attitude is of genuine "no problem can do!" Everyone on the Craftsmen team is professional, super communicative and the NICEST group of people we’ve had the pleasure of doing business with. We actually miss them when they leave!
With the first window install I lost sleep worrying that the new window trim wouldn’t match our existing windows. Our windows have a special lacquer paint and Kim (window finisher) went above and beyond to make sure I would be happy. The day of install came, I was shown trim that was a perfect match and from that second forward I knew everything was going to turn out just fine. Kim is a master in her technique and also has the patience of a saint! The installers are ALL very polite, professional, and the house was left cleaner when they left than before they arrived. Our Marvin Integrity windows look beautiful!
The roof replacement went just as smoothly and the roof was put on in less than two days. They also covered our windows with boards so that the roofing material wouldn’t scratch them (nice touch!) The job site was cleaned up meticulously before they left on each day. What really impressed me was that after working 12 hours in 90 degrees on a blazing hot roof the roof crew stayed a bit longer on a Friday night just to socialize with each other. I loved seeing the camaraderie between them both on and off the roof. I talked to a few of the guys and could tell that they were proud of their work and knew what they were doing. They did a phenomenal job!
Our initial point of contacts Jim (roof) and Erik (windows) were also fantastic. There was an error made by the insurance adjuster where the replacement value was for materials of lesser quality than our existing. We never noticed it, but thankfully Jim and Erik did and worked with our insurance company to ensure that the replacement was equivalent to what we currently had on our home. Maria and Donna in the corporate office are on their toes and kept me advised of any changes.
Here’s the thing. With home improvements, you have one chance to get it right and pick the right team. If you want your job done in a timely manner, by people who actually know their craft and care about your project, Craftsmen is who you are looking for. They have always gone the extra mile to make sure everything with our projects went perfectly.
A special thanks to EVERYONE at Craftsmen! We are so grateful for all your hard work and knowing you are there for us!
Last April, Craftsman Home Improvements sent out three fine gentlemen to replace 12 old drafty and rotting windows, some dating back earlier than the 1960s (our house was built in 1917 with a 1960 addition). Six of the windows line our front sun porch/home office. For years we had struggled with cold drafts in the winter, inflating our heating bill, no doubt. And each spring, my wife, labored to clean old windows with ill-fitting storm panels that I'd have to completely remove to clean both sides, plus I'd move a ladder around the house to get the outside glass clean. Whew, what a time-eating job!
In April, three great installers arrived, as friendly and respectful as could be. My wife had worried about dust and dirt in the house and had brought out sheets and tarps to hang or protect furniture. The workers cheerfully cooperated with her ideas for protection but then added their own! They were ready to do a quick, clean job!
It only took two days, and all our beautiful new windows are in! All trim is put back in place -- there's not an unfinished detail anywhere.
The windows are wonderful. We swear it's quieter in the house, so we expect the superior sealing work the windows are doing will result in warm, toasty rooms this winter with no drafts and lower heating bills to boot! The cleaning process is a snap, just pull and "tip" each panel inside and polish the glass!
We loved our experience with Craftsmen -- such cheerful and hard-working installers! -- and the windows are simply beautiful. Why did we wait so long to do this project?
My wife and I recently decided that we needed to replace our roof on a house we've only owned for 4 years. Truth be told it was apparent that there was a problem with leakage into the house from the first year we moved in since we saw drip marks in various places in our vaulted tongue and groove cedar ceiling. Since our roof has a slant and pitch that precludes us from using simple shingles we knew we would have a expensive and possibly error prone installation if we didn't choose the right roofing company to work with. My wife performed her usual diligent research and we narrowed down the list of roofing companies to three. We ultimately decided on Craftsmen Home Improvements for several reasons. First, the owner Jim Kosloski was very warm and friendly and also gave us very expert and professional advice on what needed to be done. Alsthough their bid price wasn't the cheapest it also wasn't the most expensive. Second, Jim worked with us throughout the process to re-adjust the final bid several times as we looked to save cost whre we could without sacrificing the quality of the job. Without flinching Jim re-worked the quote multiple times and even was very congenial when we sought advice from another source. To us that showed that Jim would be the type of business that cares about the outcome of the job his company and workers perform. Which brings us to the third reason we chose Craftsmen Home Improvements to install our new roof, namely the work crew that came on-site to do the actual installation. From the word go they were a very friendly crew and the lead installer was very approachable when we had questions. In 2.5 days they completely tore down the existing roof including roof decking and insulation, installed spray foam and batt insulation, new decking and a new roof. Everyting was cleaned up promptly at the end of each day and at the end of the job you couldn't even tell they had been there. I would highly recommend Craftsmen Home Improvements to anyone looking for an honest, quality roof installation and I will be calling them again when and if the need ever arises again for addtinal work to our home. Thanks Jim and crew! And Maria as well!!
A very satisfied customer in Bloomington MN.
I used Craftsmen Home Improvements for installation of Hardie Siding last summer. Their prices were comparable to other companies. I received three estimates and theirs was the middle price but I felt very comfortable with their installation. Dan helped me with the scheduling and color selections. Despite their busy schedule, they were able to get me in within 10 days. My boyfriend and I struggled with deciding between three colors. We were able to get a list of homes they completed in each color for comparison and they had a courier bring us paint samples of each. When it came to the installation itself, the crew was very polite, friendly, and professional. They put in very long days and worked quickly. The entire house was completed in 3.5 days. Despite this, I have no doubt the siding was installed correctly. When they left, my yard was clean as if they had never been there. I have had a couple of contractors at my house since for estimates on other projects and we frequently get compliments on how nice our siding is and they have all told me it looks like it was installed very well. Luckily, I never had any issues but I have no doubt that Dan would make it right if I did.
Called and got our bid from Jim, the owner. He called me personally and discussed the details of the project to make sure we were on the same page with specifics. From there. we also were in contact with Maria who scheduled the roofing, and kept in contact about shingle color, drip edge, etc. Everything was very professional and organized. I got several bids for this project and they were the least expensive, also providing a 10% Angies List discount. The crew on site was very nice, courteous and professional. They worked fast and the job looks great! Would definitely use Craftsmen again, am already planning on it for our addition and gazebo area. Would highly recommend them to anyone!
My wife and I had Craftsmen Home Improvements replace some windows for us, including a large bow window. They did a great job! Their employees who did the work were skilled craftsmen and quality people.
They removed all existing shingles, reduced much of the roof, and put on new shingles. Most of our house has 45-degree pitch.
The company was excellent, given that it was raining off and on during the whole week they were trying to get our roof done. They were very prompt with communication about what to expect and when workers would show. They were good about explaining why workers couldn't work in certain situations (significant chance of rain - they didn't want the roof exposed without shingles while it rained and then try to put tarps over the non-shingled parts. They explained very well why certain parts of the roof had to be re-decked and were very good about trying to keep that cost down as much as they could.
One negative would be that they dropped the bundles of shingles so hard on the roof that pictures were knocked off the wall and we suspect that it also caused a small crack in our dining room wall.
We recently purchased an old 1920's Bungalow home. While the interior was rich with the built-ins and woodwork, sadly the exterior was lacking its luster. After consulting CHI and other companies, I went with the best company. I am so glad I did. CHI is a one-stop shop for the consumer. My house needed a new roof and gutters and siding. CHI does it all. Each crew is knowledgeable and courteous a joy to work with. The roof was installed in one day! How great is that? The siding crew is awesome as well. I chose Hardie siding and the crew installed it perfectly. Everyone I have dealt with has been courteous and wonderful to work with. They treat the customer like royalty. I've never received that from any other company. I can't say enough about them. This has been a great experience for me and I highly recommend them to anyone needing home improvement. Like their name says, they are Craftsmen that will definitely improve your home.