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Customer Reviews

Angie's List Super Service Award

Our Customers Love Us!

We are known for providing award-winning service.  With over 1,100 positive reviews on Angie’s List and a 100% approval rating on GuildQuality, it is clear that we provide great service that is prompt, consistent, and dedicated. Our staff will stop at nothing to ensure your complete satisfaction. 

But don’t take our word for it, please watch the videos below or click the following links and see what our customers have to say.

Guildmaster

Laura's
Experience

They were right there for me every step of the way … I felt like they were family, that I could always ask them a question…

Kevin & Kristen's
Experience

The crew that came out here was phenomenal… we had no issues with debris or roofing nails…

Brian & Sharon's
Experience

We felt like we could trust them, they had  high quality craftsmen  doing the work.  We were amazed.

Mike's Experience

They really went the extra mile and saw to it that the last detail was taken care of…

Experts!

We are very happy with the installation of our lower level windows, the crew was great to work with – on time, pleasant, polite and asking questions/conferring with us to make sure work was done according to our expectations. When retrofitting a broken sash on the upper level, Jim was great spending time to make sure it closed properly and worked well which can be challenging with an older window, but one can tell he is an expert at what he does. The whole crew worked diligently, cleaned up well and were a joy to have in the house – I even heard them whistling from time to time and break into song which brought a smile to my face – whistling/singing means people are happy and happy people do good things :-)) We would not hesitate to recommend them and as we replace windows around the house – we would definitely use them again.

BBB Review (5/16/2018)

Trusted to go the extra mile…

We chose Craftsmen to fix damage caused by a major hail storm. We needed a new roof, siding, fascia, gutters, some windows, and paint. We selected them not only because of their second-to-none reviews, but because it was clear from our first phone conversation that they are a highly reputable company and this was exemplified at every step of the process. Craftsmen is a small company who operates with the polish and efficiency of a larger company while still providing the personal touch of a small one. They did quality work and all its employees were professional, easy to work with, and could be trusted to go the extra mile to get the job done right. I would strongly recommend them and will use them again if there’s a need in the future.

Angie’s List Review (7/23/2018)

Superb…

We were very pleased with our window project done by Craftsmen Home Improvements. Erik walked us through the different window vendors and also explained how the new windows would be fitted into place. The install crew of Tom, Jim and Tyler were very meticulous in the work that they did. We were impressed with the communication they provided and the time they took to explain the process and ensure we were happy with the result. They did a great job of cleaning up the work areas each day and keep the disruption in our home to a minimum. We had custom window sills in our home and the crew did a wonderful job of being able to reuse them and replace when appropriate. The final look, inside and out, is superb.

BBB Review (12/27/2018)

Highly Recommended!

Very high quality and great crew. Reroofed several of our townhomes and stayed on budget and on time. Timely communications and professional manner. Highly recommended.

Angie’s List Review (7/10/2018)

Very Professional & Courteous

We had all of our windows replaced and couldn’t be happier with the results. The windows look amazing and Tom and the crew were great. Very professional and courteous, did a fantastic job cleaning up when they were done and were even very tolerant of our dogs during the project. Kim was great at keeping us updated by email as to the schedule. Everyone was very friendly and easy to work with. We would definitely recommend them to others.

Angie’s List Review (12/18/2018)

On Time and On Budget

I want to say thank you to Craftsmen Home Improvements for an excellent project. The entire team from Sales (Erik Daehlin), Customer Service (Kim Burdine) to our window crew of Jim Knauf, Tom Burdine, Steve, Tyler, and Jake were stellar. The entire team is professional and excellent communicators. They did the job on time and within budget to our expectations. They all went beyond expectations to ensure that the project was successful. While here they consulted with us on other window issues and provided expertise in trying to resolve. Despite an 85+ degree day and an old house, they worked tirelessly to install 10 windows in a single day. They all were polite and cleaned up behind themselves as they worked in multiple rooms on three floors.

Facebook Review (6/29/2018)

Wasted No Time

We were pleased with the work that Pat and his crew did re-siding our house. They were prompt, worked industriously all day, wasted no time, were polite and cleaned up after themselves. Plus, they completed the job in just seven days.

Angie’s List Review (12/19/2018)

Above and Beyond

We had a great experience (again) with Craftsmen Home Improvements. From our salesman, Erik, to the scheduler and finisher, Kim, to the whole crew of Tom, Jim, Jake, Tyler, and Steve, everyone was very professional, friendly, and helpful. They did a great job staining and installing our custom Marvin windows. When there was an issue with a quote from Marvin, they went to bat for us. Tom and the crew went above and beyond in making sure we were happy with everything and even helped with rehanging a shade that just happened to fall while they were here. We would definitely recommend Craftsmen Home Improvements and hope to work with them again in the future.

Angie’s List Review (8/5/2018)

Always Friendly and Courteous

CHI just finished replacing our siding, their third major project at our home. As before, the entire process went very smoothly. Communication before and during the project was great, as before. The crew arrived on schedule and then worked without interruption until completion. They were always friendly and courteous. They showed obvious attention to detail, and the workmanship appears to be flawless. All of our concerns during the project were addressed immediately and completely to our satisfaction. I am extremely happy with the work and I would not hesitate to hire CHI again.

Google Review (8/9/2018)

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