Our Customers Love Us!
We are known for providing award-winning service. With over 1,300 positive reviews on Angie’s List and a 99% approval rating on GuildQuality, it is clear that we provide great service that is prompt, consistent, and dedicated.
But don’t take our word for it, please watch the videos below or click the following links and see what our customers have to say.
They were right there for me every step of the way … I felt like they were family, that I could always ask them a question…
Kevin & Kristen's
The crew that came out here was phenomenal… we had no issues with debris or roofing nails…
Brian & Sharon's
We felt like we could trust them, they had high quality craftsmen doing the work. We were amazed.
They really went the extra mile and saw to it that the last detail was taken care of…
“With a 1920’s 4-plex with 50 double-hung windows and 2 old entry doors, our goal was to replace the windows and doors with a similar style with high durability, low maintenance, and overall high-quality installation. I met with Erik and the process was well explained. In hindsight, he was 100% accurate on their install team. The installation team (Jim, Tom, Steve, Tyler, and Jake) were ALL exceptional in their workmanship and communications. Thanks, Kim for attending to my questions with understanding and quick resolve. In summary, we feel every person we connected with at CHI exceeded our expectations. We feel the Products and craftsmanship were of high quality done by people that care. We are confident that we would call on CHI for future projects.”
Angie’s List Review (5/21/2018)
I have a whole new room!
“Craftsmen gave me a solid quote, amended it to accommodate final window selection, did the work on time with as little disruption to my home-life a possible. Results are more than I expected, the quote matched the final price, and the workmanship was outstanding. I highly recommend Craftsmen Home Improvements!”
Angie’s List Review (6/12/2018)
“Craftsmen Home Improvements is a sure thing! We signed with Craftsmen to replace windows in our home after a hail storm. We have a special lacquer paint and I was a nervous wreck that the new trim wouldn’t match the existing windows. Kim was our finishing specialist, a self-described perfectionist and the windows matched perfectly! The install went flawlessly. We kind of missed having the guys around after they left. It was fascinating to see the synergy amongst them removing and installing the windows. They are masters of their craft! A few years later we had another hail storm which included additional windows, as well as a new roof. Of course, we called Craftsmen and our second experience went as well as the first. The entire Craftsmen team are polite, professional, and the crew treated our home as if it was their own. Picking a reputable company who will do a great job can be a daunting task. After the hail storm(s) we were inundated with door knockers wanting our roof/window business. Thank goodness we did our own research and picked a 10-star company by using Craftsmen!”
Consumer Checkbook Review (2/27/2019)
“We were very pleased with our window project done by Craftsmen Home Improvements. Erik walked us through the different window vendors and also explained how the new windows would be fitted into place. The install crew of Tom, Jim and Tyler were very meticulous in the work that they did. We were impressed with the communication they provided and the time they took to explain the process and ensure we were happy with the result. They did a great job of cleaning up the work areas each day and keep the disruption in our home to a minimum. We had custom window sills in our home and the crew did a wonderful job of being able to reuse them and replace when appropriate. The final look, inside and out, is superb.”
BBB Review (12/27/2018)
Very Professional & Courteous
“We had all of our windows replaced and couldn’t be happier with the results. The windows look amazing and Tom and the crew were great. Very professional and courteous, did a fantastic job cleaning up when they were done and were even very tolerant of our dogs during the project. Kim was great at keeping us updated by email as to the schedule. Everyone was very friendly and easy to work with. We would definitely recommend them to others.”
Angie’s List Review (12/18/2018)
Replaced 12 Windows!
“I’ve had several large jobs done by Craftsmen Home Improvements and have always had a very positive experience working with them. This time, it was replacing 12 windows in my house, and I couldn’t be happier. From getting regular communications about the job and when it would start to the professionalism of the crew who did the installation. They are top-notch professionals and I would highly recommend them to anyone. It is obvious that Tom, Jim, and the entire crew take pride in their work. They care about doing the best work possible and treated my home like they would treat their own.”
BBB Review (9/28/2018)
My House Is A Showcase
“My most recent experience with CHI for installation of replacement windows and interior doors was once again stellar. The crew of four including Tom, Jim, Tyler, and Jake work together extremely well. They focus on quality and customer care every step of the way. For them, our satisfaction with a job done right is the most important outcome. However, the overall end result of the project also includes Kim back in the CHI shop who assures that the wood stain matched as closely as possible to what we already had in our home. Over the last six years, I have contracted with CHI for roofing, siding, gutters, exterior doors, interior doors and windows; and my house is a showcase because of each and every one of their crews’ quality workmanship. I also trust their salesperson, Erik, who can finesse insurance company adjusters with his expertise and pragmatic approach.”
Angie’s List Review (8/28/2018)
Above and Beyond
“We had a great experience (again) with Craftsmen Home Improvements. From our salesman, Erik, to the scheduler and finisher, Kim, to the whole crew of Tom, Jim, Jake, Tyler, and Steve, everyone was very professional, friendly, and helpful. They did a great job staining and installing our custom Marvin windows. When there was an issue with a quote from Marvin, they went to bat for us. Tom and the crew went above and beyond in making sure we were happy with everything and even helped with rehanging a shade that just happened to fall while they were here. We would definitely recommend Craftsmen Home Improvements and hope to work with them again in the future.”
Angie’s List Review (8/5/2018)
On Time and On Budget
“I want to say thank you to Craftsmen Home Improvements for an excellent project. The entire team from Sales (Erik Daehlin), Customer Service (Kim Burdine) to our window crew of Jim Knauf, Tom Burdine, Steve, Tyler, and Jake were stellar. The entire team is professional and excellent communicators. They did the job on time and within budget to our expectations. They all went beyond expectations to ensure that the project was successful. While here they consulted with us on other window issues and provided expertise in trying to resolve. Despite an 85+ degree day and an old house, they worked tirelessly to install 10 windows in a single day. They all were polite and cleaned up behind themselves as they worked in multiple rooms on three floors.”
Facebook Review (6/29/2018)