Terms and Conditions

Effective Date: 3/1/25

Welcome to Craftsmen Home Improvements Inc. (“we,” “our,” or “us”). These Terms and Conditions govern your use of our services, website, and communications, including SMS messaging. By using our services, you agree to comply with these terms.

1. Use of Our Services

By accessing our website, contacting us, or using our services, you agree to:

• Provide accurate and complete information when required.

• Use our services for lawful purposes only.

• Not engage in fraudulent, misleading, or harmful activities.

Failure to comply with these terms may result in the termination of your access to our services.

2. A2P Messaging and SMS Communications

By providing your phone number and opting into our messaging services, you consent to receive SMS messages from Craftsmen Home Improvements Inc. These messages may include:

• Appointment Confirmations

• Service Updates

• Promotional Offers

• Customer Support Notifications

2.1 Consent and Opt-Out Options

• Opting In: By submitting your phone number via our website, service forms, or direct communication, you agree to receive text messages from us.

• Opting Out: You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive further SMS communications unless you re-subscribe.

• Help & Support: If you need assistance, reply HELP for more information or contact us at info@chi-service.com.

• Message and Data Rates May Apply: Standard messaging and data rates may apply depending on your mobile carrier.

3. Payment and Billing

• Payments for services must be made in accordance with agreed terms.

• We accept major credit cards and other approved payment methods.

• Failure to make payments may result in service termination or additional fees.

4. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which details how we collect, store, and protect your personal data.

5. Limitation of Liability

We strive to provide reliable services, but we do not guarantee uninterrupted or error-free service. Craftsmen Home Improvements Inc. is not responsible for:

• Losses due to service interruptions.

• Unintended outcomes from A2P messaging, such as delays or failed messages.

• User errors in providing incorrect contact details.

6. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the content or privacy practices of external sites.

7. Changes to These Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page with an updated “Effective Date.”

8. Contact Information

If you have questions regarding these Terms and Conditions, please contact us at:

Craftsmen Home Improvements Inc.
Email: info@chi-service.com